Frequently asked questions

Prism By Wingman AI is a curated studio of premium digital products — templates, source code, AI prompt packs, fonts, courses and more. Every product is created and sold by a single studio, so quality and support come from one place.

Yes. Everything is a digital product with instant delivery after purchase — there is nothing physical to ship. Depending on the product, you either download the files from your library or receive secure access to an external deliverable (for example a Notion template or a course).

You can check out as a guest. After paying, verify your email and we will link the order to your account so it appears in your library, with your licenses and order history. Creating an account keeps everything in one place for future updates and downloads.

Prices are shown in INR (₹) or USD ($). We default to a currency based on your location and you can switch any time using the currency toggle in the navigation. Each product is priced explicitly in both currencies.

Payments are processed securely through Razorpay, which supports cards, UPI, netbanking and popular wallets. We never see or store your full card details.

Yes. A confirmation and receipt are emailed to you as soon as your payment is captured. You can also view every purchase under Orders in your account.

Downloadable products appear in your library immediately after purchase. Download links are gated and individually signed — they work only for you and expire, so your files stay secure. Products fulfilled externally (such as Notion templates) instead give you secure access to the deliverable.

Products that issue a license grant you a personal license to use the product per its terms. Your active licenses are listed under Licenses in your account. Unless a product states otherwise, licenses are for your own use and not for resale or redistribution.

When a product ships an update, the new version is available from the same place in your library at no extra cost. Look for the version and changelog on the product page.

Because products are digital and delivered instantly, all sales are generally final. If something is broken or not as described, contact support and we will make it right.

Reach us any time from the Support link in the footer. Include your order number (from your receipt or the Orders page) so we can help you faster.